HVAC Revenue AI (operated by AI Solution Builders)
Effective Date: 23 February 2026
Business Name: HVAC Revenue AI
Operator: AI Solution Builders
ABN: 32 813 537 363
Location: Melbourne, Victoria, Australia
Contact Email: [email protected]
1. Overview
HVAC Revenue AI is operated by AI Solution Builders ("we", "us", or "our").
We are committed to protecting your privacy and handling personal information in a secure and transparent manner.
This Privacy Policy explains:
• What personal information we collect
• How we use and protect that information
• When information may be shared with third parties
• How AI systems may process information
• Your rights regarding your personal information
We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect personal information when you:
• Submit a contact form on our website
• Book a strategy session or consultation
• Request information about our services
• Purchase or subscribe to services
• Communicate with us by phone, email, SMS, or other messaging platforms
• Interact with AI-powered systems (including voice, chat, or automated messaging)
The types of personal information collected may include:
• Name
• Email address
• Phone number
• Business name or website
• Details related to your enquiry or service request
• Communication records
We may also automatically collect technical data such as:
• IP address
• Browser type and device information
• Cookie and analytics data
3. How We Use Your Information
We use personal information to:
• Respond to enquiries or service requests
• Schedule and manage consultations
• Provide and operate, and improve our services
• Capture and manage enquiries on behalf of client businesses
• Deliver AI-powered content, automation, and communication systems
• Send administrative or service-related communications
• Send service-related or administrative communications
• Comply with legal and regulatory obligations
We do not sell or rent personal information.
4. AI Systems and Automated Processing
Our services use AI-powered systems and automation tools that may process personal information, including:
• Answering inbound calls (Voice AI
• Handling website or social media enquiries
• Sending SMS, email, and messaging follow-ups
• Logging and managing leads within CRM systems
• Generating or assisting with communication and content
These systems are used solely for communication, enquiry handling, and service delivery.
We do not use AI systems to make automated decisions that produce legal or similarly significant effects without human oversight.
5. SMS and Communication Consent
By submitting your information or contacting HVAC Revenue AI, you consent to receiving communications via:
• Phone calls
• SMS messages
These communications may relate to:
• Your enquiry
• Service information
• Appointment scheduling
• Follow-up messages
Standard messaging and data rates may apply.
You may opt out of SMS communication at any time by replying STOP.
6. Data Sharing and Third Parties
We may share personal information with trusted third-party service providers when required to deliver our services.
These may include providers involved in:
• CRM and automation platforms
• Website hosting and infrastructure providers
• Communication systems (SMS, voice, email)
• Analytics and tracking tools
Some of these providers may store or process data outside Australia.
We take reasonable steps to ensure third-party providers handle data securely and in accordance with privacy obligations.
We may also disclose information where required by law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Improve website functionality
• Analyse usage patterns
• Enhance user experience
You can disable cookies via your browser settings, although this may affect functionality.
8. Your Rights
You may request to:
• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal data (where legally permissible)
• Withdraw consent for certain communications
Requests can be made via the contact details below.
9. Data Retention
We retain personal information only for as long as necessary to:
• Provide our services
• Fulfil contractual obligations
• Comply with legal requirements
• Resolve disputes and enforce agreements
Data that is no longer required is securely deleted or anonymised.
10. Security
We implement reasonable technical, organisational, and administrative safeguards to protect personal information against:
• Unauthorised access
• Loss
• Misuse
• Disclosure
While we take reasonable steps, no system can guarantee absolute security.
11. Policy Updates
We may update this Privacy Policy from time to time.
The latest version will be published on this page with an updated effective date.
Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
HVAC Revenue AI
Operated by AI Solution Builders
Melbourne, Victoria, Australia
Email: [email protected]
ABN: 32 813 537 363